Central Bank of Kuwait Announces Extended Banking Hall Hours
Kuwait City, Kuwait: In a move to enhance customer convenience and accessibility, the Central Bank of Kuwait (CBK) has announced extended operating hours for its main building’s banking hall. This change will be implemented effective June 2nd, 2024.
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Expanded Access for Customers:
The extended hours aim to better serve a wider range of clients, including individual account holders, government entities, and financial institutions. This increased flexibility will allow customers to access CBK services during more convenient times.
Comprehensive Services Remain Available:
The banking hall will continue to offer a comprehensive suite of services, including:
- Check cashing
- Deposit processing
- Commemorative coin purchases
- Damaged banknote exchange
- Lodging complaints related to CBK-supervised institutions
Improved Customer Experience through Technology:
The CBK is further committed to streamlining the customer experience by offering an appointment booking system. This system, available through the “Meta” platform on the “Sahel” application, allows customers to schedule visits in advance, minimizing wait times and ensuring a more efficient interaction.
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The Central Bank of Kuwait remains dedicated to providing exceptional service to its diverse clientele. These extended hours and the implementation of the appointment booking system demonstrate the CBK’s ongoing commitment to optimizing customer convenience and accessibility.
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